by admin | Aug 26, 2026 | Managed IT and providers
26 August 2026LANTEK Computers Choosing an IT support company is a decision most business owners have to make without being able to evaluate the actual work. You cannot audit somebody’s patching discipline from a proposal. What you can do is ask questions whose...
by admin | Aug 25, 2026 | Managed IT and providers
25 August 2026LANTEK Computers Buying IT support used to be simple to describe. Something broke, you called somebody, they fixed it, and you paid for the time it took. The incentive in that arrangement is honest but unhelpful: the supplier earns more when more goes...
by admin | Aug 24, 2026 | Managed IT and providers
24 August 2026LANTEK Computers There is no shortage of managed IT providers in Johannesburg. What is short is any agreed meaning for the phrase. It gets used for a service that monitors and patches every machine you own around the clock, and for a service that answers...
by admin | Nov 11, 2025 | Managed IT and providers
26 August 20266 minute readLANTEK Computers None of these are trick questions. A provider running a real managed service answers all five without checking, because the answers are things they already track. A provider running a repair shop with a monthly invoice...
by admin | Feb 10, 2021 | Managed IT and providers
3 September 2026LANTEK Computers Most businesses that are unhappy with their IT provider stay put, and it is rarely because they think the provider will improve. It is because the switch looks like a week of chaos that nobody has a spare week for, and because there is...
by admin | May 12, 2020 | Managed IT and providers
3 September 2026LANTEK Computers Managed is not a protected term. Any provider can use it, and plenty use it to describe an arrangement where you pay monthly and they still charge you every time something goes wrong. That is a retainer on a repair shop, and it is not...